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- Integrator Portal | Register - Login
The Trew Integrator Portal provides essential materials to provide client value. Access materials such as branding guides, software for conveyor and controls, maintenance videos, manuals, and cutsheets. HOME INTEGRATOR PORTAL Integrator Portal We can help you deliver client value by providing essential materials. Materials such as branding guides, software for conveyor and controls, maintenance videos, manuals, and cutsheets can be found here in the Integrator Portal. Login to the Integrator Portal here. If you do not have an account, register by clicking on the registration link below. Then, fill out the form for access to the Integrator Portal. Once approved, you will receive an email with a link to access the portal. Need An Account? Register Here Please fill out the form to request access. Once approved, you will receive an email with a link to access the Integrator Portal. Have An Account? Login Here Questions about logging in? Check out our help document that helps walk you through the process: Non-Microsoft Users For Microsft 365 users - Just use your normal login for your Office 365 account to gain access
- Uncommonly Smart Solutions to Help Our Integrators and Clients Thrive | TREW
Uncommonly Smart Solutions to Help Our Integrators and Clients Thrive - Warehouse Execution Systems (WES), Warehouse Control Systems (WCS), PLC controls, Motorized Driven Roller (MDR) Conveyor, 24x7 Technical Support, Parts, Field Service and Training. Top of Page History Experience Culture TREWpartners Locations HOME ABOUT History About Trew Trew® is a provider of automated material handling solutions for integrators and end users, including Warehouse Execution Systems (WES), Warehouse Control Systems (WCS), PLC-based machine controls, motorized driven roller (MDR) and conventional conveyor, sortation, and services such as conception, engineering, technical support, parts, field service and training. Our staff and broad network of integrator partners work together to enable uncommonly smart solutions scalable to any material handling need. Do What is Right and TREW We have delivered for the who's who in retail and ecommerce; from conveyor solutions to flexible highly automated order fulfillment operations. Our people, collaboration, know-how, continuous improvement, and open communications have been the keys to success. Passion Everyday Win Together Trew was formed in January 2019 and is new to the industry only in name; we have +20 years of operational experience built on the foundation of two innovative and well-known companies, Hilmot and Tech King Operations. We have a deep bench strength of industry veterans leading the way of a youthful mix of talented professionals. Our team believes great results are created by embracing new ways of thinking and combining it with leadership that knows how to deliver. Our people are our greatest asset, we ask them to... Be extraordinary Do the right thing, even when no one else is watching Work fearlessly Own the outcomes Win together So, what does Trew mean? Trew : believe, trust [trü] – Scottish Experience poweredbyTREW Trew is a solutions company that makes great conveyor and sortation hardware that is delivered as part of our automated fulfillment and warehouse solutions. We also sell Trew hardware and services through a network of TREWpartner system integrators. poweredbyTREW refers to technologies developed and manufactured by Trew, and the conveyor system services we provide. Industries Served With 1000s of installations world-wide, in partnership with our integrators, our hardware and software technologies serve retail, warehouse, distribution, manufacturing and ecommerce industries in a range of solutions: Culture Additional Applications Served Audio/Video Distribution Books/Publishing Distribution Tobacco Distribution Express and 3PL Parcel Manufacturing Distribution Reverse Logistics Tire Handling Automotive Beverage Distribution Liquor Distribution Cosmetics Distribution Assembly lines in the electronics industry Postal and Document Handling Production lines for the appliance industry Machine linking in automation TREWpartners – Integrators TREWpartners We are proud to support a network of material handling system integrators covering the Americas; who can apply our products and services to meet client’s goals. We believe integrator, client and Trew all need to win together, and we work to ensure our partners are fully supported before, during and after a system is installed. We collaboratively support client installations, making sure the client is taken care of and our integrator partner has the visibility to collaborate on service requests. We are here to help our partners and their clients be successful. Need help with an automated material handling system? Connect with Trew’s solutions development and service team here – CONNECT WITH TREW Otherwise connect with our integrator support team and they will help you connect with an integrator by clicking here – FIND AN INTEGRATOR Locations Locations Trew Global HQ & Manufacturing 10045 International Blvd West Chester, OH 45246, USA 1-800-571-8739 1-513-214-2663 Trew Innovation & Support Center 5389 E Provident Dr West Chester, OH 45246, USA 1-800-571-8739 1-513-214-2663 150 Research Lane, Suite 110 Guelph, ON N1G 4T2, Canada 1-800-571-8739 1-226-770-4551 Trew North® Canadian Operations
- MoveIT-Max – Material Handling | TREW
MoveIT-Max™ is a quick to install, quick to re-configure, mobile modular transportation conveyor line that can expand the operational readiness and functionality of a given system. Downloads HOME HARDWARE CONVEYOR MOVEIT-MAX MoveIT-Max™ MoveIT-Max™ is a quick to install, quick to re-configure, mobile modular transportation or accumulation conveyor line that can expand the operational readiness and functionality of a given system. Based on Trew’s popular Series 1500 Motorized Roller, MoveIT-Max™ adds special built-in factory features that simplify and speed installation while providing flexible system layouts. Wheeled leg supports for mobility Quick section connects allow for rapidly assemble, disassemble, and re-assemble 24VDC motors provide quiet reliable operation Electrically pre-wired and connectorized for easy installation MoveIT-Max System Overview Featured conveyor includes: Intermediates 30º, 45º and 90º Curves S-Curves Personnel Gates Left and Right Hand Skews Herringbone Incline Chute MoveIT-Max™ - Features Used for transportation, accumulation and manual sortation applications Wheeled leg supports for mobility Section quick connects allow rapidly assemble, disassemble, and re-assemble 24VDC motors provide quiet reliable operation Electrically pre-wired and connectorized for easy installation Specifications: Capacity: 30 lbs. / ft Speed: 131 FPM (45-175) Height: 32" Top of Roller Supports: Attached, 6" locking wheel Motors: 24VDC Powered Rollers Power: 1 Parent + 7 Child Beds per 120VAC, 30A Power Drop 48" BF Intermediates: 120", 60", 30", 24" / 120" Accumulating Curve: 90º Skew Right / Left Hand Herringbone Gravity: 120” 36" BF Intermediates: 120", 96”, 60", 36”, 30” Inclines & Declines Curves: 30º, 45º, 60º, 90º Skew Right / Left Hand Herringbone 30º Spur MoveIT-Max™ - Modules
- Warehouse Execution (WES) & Warehouse Control (WCS) | TREW
Streamline fulfillment automation with SmartMoves Warehouse Execution (WES) and CHAMP Warehouse Control (WCS) to help your clients manage and optimize fulfillment automation. HOME SOFTWARE Trew® provides software and controls solutions for the warehouse, distribution, manufacturing and retail environments to orchestrate flow for reliable and productive operations. Ecommerce Fulfillment Retail Distribution Liquor Distribution Pharmaceutical Manufacturing Distribution Express and 3PL Parcel Electronics Equipment Manufacturers Publishing CHAMP™ Warehouse Control System Click here PLC Control System Click here OEM Equipment Experience Click here Looking for Warehouse Execution Solutions? Click here to learn more about SmartMoves-WX® WES and Trew solutions Click here Trew offers a range of software capabilities that include warehouse execution (WES), warehouse control (WCS), and conveyor control (CCS) systems. Our software has been delivered in 1000’s of installations working with both clients and integrations. We know successful implementations rely on collaboration and a winning together approach combined with proven process and technology. Our approach keeps you up front and center as we develop, deliver, and support your systems. We know how to work as an extension of your team and focus on winning together! Key Benefits 20 years of solution know-how and experience integrating OEM automation equipment Customer centric tailored solutions built out of standard modular software Proven collaborative software delivery process working clients Backed by 24x7 in-house professional technical support staff
- High-Speed Conveyor - Material Handling | TREW
Learn about Trew’s high-speed conveyor systems desinged for maximum efficiency and productivity. Our conveyors ensure smooth operations and reduced downtime. Downloads HOME HARDWARE CONVEYOR HIGH-SPEED High-Speed High-Speed conveyor operates at speeds higher than motor drive roller (MDR) and conventional conveyor can, typically well in excess of 300 FPM. These technologies AC powered and are most often applied in mid-rate to high-speed merging applications to create a high-capacity product flow for sortation. Our High-Speed Belt, V-Belt, Skew, and Gaping technologies are modern robust designs focused on reliable gentle product handling, flow and throughput, reliability as reduced spart parts and ease of maintenance to keep critical subsystems in a building up and running day in and day out, doing what they need to do. High-Speed Conveyor Overview High-Speed Belt, V-Belt, Skew, and Gaping technologies handles totes, cartons, parcels, and more Standard modules, components and accessories Common spare parts across product lines 300 – 600 FPM High-Speed Belt 60 – 700 FPM V-Belt Spurs, Skews, and Curves 60 – 600 FPM Meter Belts Brake Meter Belt Conveyor Brake Meter Belt provides features and options that create and optimize gaps for cartons, totes, polybags, and jiffies, within merge and sortation systems. Different gap ratios and performance options allow the system to minimize gap and gap variance while maintaining product orientation which maximizes system throughput. All Meter Belts are shipped with belting included, reducing installation time. A lot of these components are used in our Belt BOR, BOS, and ECC product lines, commonly reusing spare parts. High-Speed Belt Merge Conveyor High Speed Belt Merge provides superior product handling and control through use of belted roller conveyor. Merge is designed to handle a variety of products, such as cartons, totes, polybags, and jiffys. Product specific belts can selected to maintain product orientation through merges at various speeds. Banded return rollers help dampen vibration and reduce noise. Belt guides are present on either side of the unit in order to maintain belt tracking and reduce product friction over the spur transition. This unit shares components from other Series K products, which reduces unique spare parts required. Slug Belt Conveyor High Speed Slug Belt provides superior product handling and unit durability as it is designed to handle sharp ramp ups and slowdowns to build a slug of perfectly spaced, various products by using a high-performance motor and VFD. The intermediate sections are constructed as belt on roller, allowing for lower power consumption and quick. The belt used is identical to that found on our traditional belt conveyor inclines and declines to reduce the total parts needed to maintain a system. Gap Optimizer Gap Optimizers are commonly found as part of a sortation sub-system and is required to speed up and slow down sharply. They utilize a high-performance motor along with the mechanical base of a brake meter belt to perfectly gap a wide variety of product as it is fed onto a sorter. Different gap ratios and unit length options allow for the unit to be designed and applied optimally for specific situations and product mixes. Knife edge end pulleys ensure that the intended gap is maintained through the transition from unit to unit. V-Belt Conveyor Dependable, easy-to-maintain high-speed live roller curves, junctions, spurs, and skews for the highest capacity systems in the market perform at levels well beyond what traditional motor-driven roller designs are capable of. Designs focus on quality of product handling using true tapered curves, tight roller centers, and ease of maintenance with easy-access V-belt pressure and tensioning devices.
- Warehouse Controls Systems - Conveyor and Sortation Systems | TREW
Flexible high performance Warehouse Controls Systems (WCS), Conveyor Control, Conveyor Systems, 24VDC Motorized Roller Conveyor and Services from TREW. CLICK HERE CONVEYOR & SORTATION IN ACTION Who is Trew? Trew is a vertically integrated solutions provider that works directly with clients or through a network of integrators. Our brands have been delivering conveyor and sortation systems for startups to top retail, ecommerce, and warehousing clients for 20+ years. We develop, manufacture, and integrate innovative and reliable material handling technologies. Our Approach? We combine talented people, process, and technology to deliver results with the goal to earn your trust and partnership. What’s poweredbyTREW? Trew is a solutions company that makes great conveyor and sortation hardware that is delivered as part of our automated fulfillment and warehouse solutions. We also sell Trew hardware and services through a network of system integrators. poweredbyTREW refers to technologies developed and manufactured by Trew, and the conveyor system services we provide. Explore this site to learn more. Conveyor Systems Modular case/package system that spans conventional high-throughput to flexible motorized roller conveyors. Click here Sortation Accurate and reliable sortation from high-rate sliding shoe to 90º transfers. Click here Warehouse & Conveyor Control Systems Dependable Trew developed and implemented CHAMP™ WCS and PLC-based Conveyor Controls. Click here Trew Solutions Looking for Warehouse Execution Software (WES), robotics, ASRS, etc. fulfillment and warehouse fulfillment automation? Click here Engineering Our experts are ready to help with system design and layout, collaborating on innovative ways to solve the hardest jobs. Click here Installation Our experienced installation team install our equipment and can even help integrators with a complete turnkey system. Click here Customer Support From 24x7 technical support to field service, our support services help keep you up to speed. Click here Parts Our online parts store provides access to 1000s of parts for both clients and integrators. Click here Why Trew? Winning Together. Successful business gets done when trusted partners work together to win together; we ask our team members to be extraordinary, do the right thing even when no one is watching, work fearlessly, and own the outcome so you and Trew win together. People Relationship Loyalty
- MoveIT-Max – Material Handling | TREW
MoveIT-Max™ is a quick to install, quick to re-configure, mobile modular transportation conveyor line that can expand the operational readiness and functionality of a given system. HOME HARDWARE MOVEIT-MAX INFO Installation, Configuration, & Support Material Based on Trew’s popular Series 1500 Motorized Roller, MoveIT-Max™ adds special built-in factory features that simplify and speed installation while providing flexible system layouts featuring transportation and manual sortation. Quick to install, quick to re-configure, mobile modular transportation conveyor. Mix and match MoveIT-Max modules to create applications. Modules are assembled ready for to be wheeled into place and connected. Modules are assembled with folding legs with casters, pre-wired and "connectorized" for quick Module to module connections. MoveIT-Max System Overview This page provides a quick overview of MoveIT-Max and installation quick how-to videos. If you have additional questions please refer to the manual linked at the bottom of this page or contact our support team . Step 1 - Unstacking Shipments The conveyor sections will typically be stacked with their support legs folded beneath them, allowing each section to be safely removed using a fork truck. When picking up a conveyor bed with a Fork Truck, watch out for the junction box located directly underneath, as it sits lower than the conveyor frame and could be damaged. Step 2 - Connecting Beds (Line of Sight) There are two types of beds on the MoveIT-Max called the “Parent” and “Children” beds, usually seen with multiple "children" beds attached to a "parent" bed. The “parent” beds have the main power supply mounted underneath, while the “children’s” beds are connected to a “parent” bed by a control cable. Step 3 - Connecting Beds (Electrically) A total of 7 beds (36 motors) can be powered off a power supply (6 children and 1 parent). Each bed has a female connection on the discharge and a male connection on the infeed inside the rail for the smaller control circuit M12 plug. There is a maximum of 4 beds (18 motors) allowed on a single circuit. Step 4 - Power Supply Connections & Components The main enclosure for the MoveIT-Max is located under each “parent” bed and provides power for the connected “children” beds. Step 5 - Junction Box Jumper Placement The Junction Box enables you to choose which circuit off the DC Bus is powering the conveyor bed. Select between the provided circuits (Circuit 1 and Circuit 2) by inserting the terminal jumper between the rail and desired circuit. Step 6 - Overview of Drive Card LEDs The Drive Card LEDs indicate the MoveIT-Max is fully functioning and help identify and troubleshoot any problems. Step 7 - Operating Instructions (Starting & Stopping) A start/stop switch is located on the corner of each bed. When green, the conveyor is continuously running. To turn the conveyor off, push the green button in, and the light will illuminate red, cutting off the power to the card. Step 8 - Configuring Conveyor Speed Conveyor modules are shipped from the factory preset to specific speeds by module. Speeds of the conveyor beds may or may not need to be adjusted at site. Conveyor speeds can be adjusted using dials on the backside of the H20 Auto conveyor control cards and/or software. DOWNLOADS Please review the manual for complete installation instructions; including module, accessory, guard rail, side cover, etc
- Automated Material Handing Integration Services | TREW
Discover new installation, retrofits or emergency repair – our engineering, installation and field service teams are masters in customer service. Downloads HOME SERVICES PROJECT SERVICES Project Services You expect on-time projects that deliver the promised results. We’ve learned a lot in 20+ years of project implementation. Having delivered for the who’s who in retail and ecommerce; from conveyor and sortation solutions to flexible order fulfillment operations, we know your success is our success. Our team is staffed with project managers and site leaders who know that collaboration, know-how, structured methods, and open communications are how results get delivered. Project Management Engineering Installation Controls Go-Live Whether it’s a new installation, design adjustment, a retrofit or an emergency repair - our engineering, installation and field service technicians are masters in customer service. Their advanced product training and technical skills ensure your material handling systems are installed, configured, and turned over ready for success. Project Management PRESALES You expect on-time projects that deliver the promised results. Our project management team will work with your team and our organization to make sure we are on the same page and the plans, schedules, and resources are lined up for success. Engineering ENGINEERING Our mechanical, electrical and application engineers possess a strong analytical aptitude, but still care deeply about the minute details that make our team stand apart from other manufacturers. Equal parts creative whiz kids and mathematical masterminds; they are critical thinkers who possess all the skills needed to analyze, evaluate and recommend changes for a winning system. They possess a vast amount of technical knowledge in all areas of material handling including conveyor modules, power and panels, communications and IO, programming and controls. To stay on top of new industry developments, they routinely take part in continuing education. Installation INSTALLATION We know it’s difficult to find and retain skilled, experienced technicians; and it can be challenging to meet schedules. Our internal team of mechanical and electrical expert technicians have decades of material handling experience to tackle projects from small to some of the largest seen in industry. CONTROLS Controls Our controls can be used for all types of project sizes and client's needs. Whether your application uses our MDR controls or system level PLCs, our controls team is ready to help. We are known for being good partners, sharing system design knowledge and feedback on how to best approach control applications. Click Here GO-LIVE Go-Live Our installation team uses a proven approach based on years of experience to help you make sure your go-lives are successful. Our team can provide multiple levels of validation, commissioning and testing including being onsite during and after go-live events.
- Downloads and Resources | TREW
Access Trew’s resources tab. Explore our latest news, blogs, downloadable content, find an integrator information, and our integrator portal. HOME RESOURCES Welcome to Trew’s resources. Here, you’ll find information to support your automation material handling needs. Explore our latest news, download cutsheets, connect with a trusted integrator for your next project, or access our integrator portal. News / Blog Click here Downloads Click here Find An Integrator Click here Integrator Portal Click here
- Material Handling Automation Integration | TREW
Leverage our expertise to help keep conveyor, software, and systems operating at peak performance. Integrator services include 24x7 Technical Support, Installation, Field Service, Parts, and more. HOME SERVICES Services "Win Together" is our focus, and how we approach relationships with our clients. We believe delivering uncommonly smart solutions takes a collaborative team to listen, understand, ideate, plan, and execute. That starts with listening to you, then sharing our know-how, having open communications, and working together to win together. Our team of experienced industry professionals is committed to delivering whether you need a turnkey solution, solution design, system design, engineering services, installation, resident maintenance, 24x7 technical support, parts, or peak season maintenance assistance. Project Services Click here Support Services Click here CX Portal Click here Parts Store Click here Looking for Solutions Development? Sorting out your operational needs and what automation will fit best? Click here Your account manager and our project managers are committed to being an integral part of your team. Collaboration is key to selecting the most suitable technologies and services to deliver winning solutions. Project Management ADVOCATE Solution Engineering COLLABORATIVE On-Site Engineering VERIFY Installation Services TRUST Trew offers scalable services, working seamlessly as an extension of your team. We focus on winning together!
- Live 24x7 Technical Support - Parts, Training, Field Service | TREW
Live 24x7 Technical Support and Online Parts Store for TREW conveyor & software, helping keep systems running at peak efficiency. HOME TECH SUPPORT If you need to talk to a Customer Experience agent for any Support function, please call our Support hotline. Support Hotline: +1-800-571-8739 24x7 Technical Support If you have a critical/downtime situation, please call and speak with a technical support representative for the fastest response times. Email our support team for non-urgent reques ts. We'll respond within a business day. Access our CX Portal to view all inquiries for your site and/or organization. Support Portal: cx.trewautomation.com Email: support@trewa utomation.com Parts For assistance with part identification, order inquiries, shipping information, or more parts requests, please email us. Please send in a photo of the bed tag to assist with part identification. Online Parts Store: trewsto re.com Email: parts@trewautomation.com Warranty Claims / Returns To make a warranty claim, please rev iew our return policy and fill out an RMA Form. RMA Form & Return Policy: trewstore.com/returnpolicy Email - Warranty Term(s) Ques tions: parts@trewautomation.com Field Service For onsite service, please call our hotline or email our Field Service team. Email: service@trewautomation.com Need Something Else? Need Something Else For all other inquiries, or if you are unsure who to contact, please reach out to your sales representative or email info@trewautomation.com, or complete this form: Add Fill Form Here?
- Material Handling Support - Conveyor and Software | TREW
Our Conveyor, Controls and Software 24x7 technical support, parts, training, assessments, modifications and upgrade teams are ready to help. Downloads HOME SERVICES SUPPORT SERVICES Support Services Great experiences are shared, which is why our Customer Experience Team is here to ensure your material handling investments are supported with best-in-class options for 24x7 technical support, parts, training, assessments, and modifications or upgrades. We are here to support you in helping your clients reach their operational goals. Technical Support Parts Technical Resources Assessments Mods & Upgrades Technical Support If your client’s system encounters an outage, it is critical to have immediate access to experienced, trained support engineers to restore their system to full operation. Our in-house 24x7 technical support team is available via phone call, email, or online form. Support is available in two tiers: Basic for operations needing support Monday through Friday, 8AM-5PM Eastern or Total for 24x7 availability. Our support contacts are handled by you, the integrator. With a technical support contract, your clients will have access to the Customer Experience Portal. The portal serves as an incident management system that provides total transparency for incident resolution, documenting all steps taken to resolve issues, ticket escalation, and auto email notifications for when your tickets change status. Better yet, you will have the same access and visibility as your clients. TECH SUPPORT Click Here Parts PARTS The easiest way to help your clients avoid unplanned downtime is to have parts on site to support the system should a failure occur. Not sure which parts are needed or how much your client should stock? We can help you choose the appropriate stocking plan to recommend prior to system go-live to fit your client's budget and maintenance goals. Supporting your client's installed system? If you know what you need, you can visit our online store to order parts. Not sure what is needed? We have experienced parts specialists available to help, just give us a call. Click Here Technical Resources Learning how to safely operate, maintain, and troubleshoot a material handling system is important for your client's success. We provide a combination of manuals and hands-on training videos with system turnover exclusively located on our customer experience portal. Looking for specifications and available product configurations? See our product catalogs to help you select options to fit your client's needs. DOWNLOADS Click Here Assessments Systems will naturally age and endure wear and tear, making it increasingly challenging to operate them reliably while maintaining a predictable budget. Regular assessments are valuable resource planning and downtime avoidance tools. Our experienced assessors will work alongside your team to conduct a comprehensive examination of all critical system components and will deliver a preliminary finding report (with your letterhead) prior to leaving the site. We will follow up with a thorough assessment report to help you with lifecycle and maintenance planning for your client. ASSESSMENTS Modifications & Upgrades One thing we know for certain is that business changes. As operational objectives and strategies evolve, modifications will be needed for the material handling system to address new challenges. As technology advances, upgrades become available to help reduce costs, energy consumption, and prevent obsolescence. Our Mods & Upgrades Team can assist with system operation, software, controls, and hardware technology to help your clients grow as their needs evolve. MODS AND UPGRADES












